PLUS Care presentation

PLUS Care

Every dose recorded. Every visit on time.

Care management software for UK home care providers: safe medicines, live visits, happy staff and CQC readiness, in one secure platform.

The Care Overview in PLUS Care
Checked in at Maggie's08:02 · on time
pluscareproviders.co.ukA product of Plus Tenders Ltd
The challenge

Home care runs on trust, and on paper that cannot keep up

MedicinesMedicines are where most serious home care incidents start. Errors are often found days later.
VisitsA late or missed visit is often spotted only when a family rings the office.
StaffDBS checks, right to work and training expire quietly in spreadsheets.
EvidenceCQC asks for evidence that is spread across folders, phones and inboxes.
FamiliesRelatives want to know their loved one is safe, without chasing the office.
TimeManagers lose hours to invoices, payroll and reports instead of care.
2
For registered managers

Know what needs your attention before your phone rings

  • Most urgent firstLate doses, missed visits, unfilled calls and staff who cannot be deployed, in one list
  • Incidents and notificationsSafeguarding, RIDDOR and duty of candour prompts
  • A complete audit trailWho viewed or changed which record, and when
The Care Overview: today's risks across medicines, visits, staff and incidents
3
Medicines safety

Medication errors stopped at the moment of recording

Every entry is checked against the prescription and the person's history before it is saved. These are the actual messages a carer sees.

A dose is recorded twice for the same roundPossible double dose: stop and call the office.
An as-needed dose is too soon after the last oneToo soon for another dose. One every 4 hours.
A controlled drug is given without a witnessA second member of staff must witness.
A dose is marked as refused or not givenRecord why the dose was not given.
An as-needed medicine has reached its daily limitThe maximum of 4 doses in 24 hours has been reached.
Every entry signed under the carer's own sign-in4
For carers

Everything for the visit, nothing in the way

  • My dayToday's visits in order, with the tasks for each
  • What matters to mePreferences, allergies and ReSPECT status at the top of every record
  • Works offlineCheck-in, notes and medicines with no signal in the home
  • Voice typingNotes spoken, not typed, at the end of a long day
My day on the carer's phone
Maggie's record on the carer's phone
5
For care coordinators

See every visit as it happens

  • Live visit boardA visit counts as late 15 minutes after its start with no check-in, so you can act in time
  • Rota planningBuilt from care packages, with the usual carer where they can work
  • Invoices and payrollFrom the visits that really happened
The rota in PLUS Care
6
For families

Peace of mind for families, with consent

With the person's consent, family members see upcoming visits, who is coming and the notes the person chooses to share, and can message the office directly.

  • Fewer calls to the officeAnswers are already on their phone
  • Kept with the recordEvery message stays with the person's care record
The family portal
7
For HR managers

Every member of staff safe to work, and well looked after

  • Safer recruitmentOnline applications with work history, gaps and references to Schedule 3
  • Onboarding and inductionFrom offer to working alone, ticked from records
  • Supervision and HR lettersPlanner, spot checks and 12 standard letters
Onboarding and induction in PLUS Care
8
For quality leads

Ready for CQC every day, not just the week before

  • All 34 quality statementsScored, with a readiness score for each key question
  • 21 audits and 13 templatesScored audits with actions that follow through
  • PIR and mock inspectionWritten from your own records

No software can promise a rating: CQC decides from the evidence. PLUS Care keeps your evidence complete, current and easy to show.

The CQC Assessment workspace
9
Privacy and security

Your records stay private, separate and ready for inspection

Kept apartEach provider's records are separated inside the database, tested automatically with every change.
Access by roleCarers see only the people they visit. Finance sees hours, not care notes. Every sign-in is recorded.
UK hostingUK data centres only, with an audit trail that cannot be edited, even by us.
Clinical safetyHazard log maintained to DCB0129, signed off by our Clinical Safety Officer before general release.
AssuranceData Security and Protection Toolkit and Cyber Essentials Plus in progress for launch.
Locked downFive wrong passwords lock an account. Every view of a care record is logged.
pluscareproviders.co.uk10
Getting started

Moving over takes weeks, not months

We do the heavy lifting, and you keep running your service while we do it.

Bring your recordsService users, medicines and staff from spreadsheets or your current system
Check them togetherYour manager reviews every MAR against current prescriptions
Train your teamShort sessions. Most carers are confident after one shift
Go liveOne round or one area first, then the rest when you are ready
11
Become a founding provider

See PLUS Care with your own eyes

  • Hands-on help moving your records
  • A direct line to the people building it
  • A say in what we build next
  • Pilot terms based on the size of your service
Call us01702 412166
Visitpluscareproviders.co.uk
Live demo, no sign-uppluscareproviders.co.uk/demo
PLUS Care is a product of Plus Tenders Ltd, registered in England and Wales, company number 1573272312
← Website 1 / 12